Brightnest policies

Refund Policy

A refund window or eligibility rule is not established in the Brightnest app materials reviewed for this draft.

Effective date: owner review required before launch.

Draft for review. These business policies need owner and attorney review before launch. Items marked OWNER REVIEW REQUIRED are not settled terms.

Refund terms need confirmation

This draft does not promise or deny a refund. The available Brightnest code and checkout setup reviewed for this task do not establish refund eligibility, a request deadline, treatment of a renewal charge, or whether partial-period refunds are available.

OWNER REVIEW REQUIRED: set a clear, customer-friendly refund policy that matches the platform checkout and subscription cancellation process. State which charges it covers, any request window, how to ask, and how an approved refund affects access. Do not rely on this placeholder as the final policy.

Questions about a charge

If you have a question about a charge, contact team@brightnest-kz4.madethis.app with the email used at checkout and relevant receipt details. Please do not send payment-card numbers by email.

OWNER REVIEW REQUIRED: confirm that this is the intended support route and establish the review and response process before launch.

Questions?

Contact Brightnest at team@brightnest-kz4.madethis.app.